Refund policy

We want every order to feel right. If something arrives damaged, incorrect, or not as expected, contact us as soon as possible so we can help.

Return requests

Return eligibility depends on product condition, hygiene requirements, order status, and final sale rules. Items should be unworn, unused, with original packaging when eligible.

Refunds

Approved refunds are issued to the original payment method after the return is received and inspected. Processing times may vary by payment provider.

Final sale items

For hygiene and safety reasons, some intimate apparel, opened items, clearance items, and gift cards may be final sale unless required otherwise by law.